Benefitfocus, a Voya Financial company, specializes in cloud-based software solutions for healthcare and benefits administration. The company simplifies the benefits experience, helping organizations manage benefits programs efficiently while reducing costs. For over 20 years, Benefitfocus has supported employers, health plans, and brokers in making better benefits decisions, enhancing employee engagement, and improving outcomes. Their platform integrates data analytics, compliance, and engagement tools to streamline the administration process.
Vendor
Benefitfocus
Company Website
- Benefit Catalog
All Your Benefits. One Place. A robust, curated portfolio of health, wealth, property, lifestyle and voluntary benefits solutions integrated into the employee enrollment experience.
- Consumer health accounts
Consumer Health and Savings Accounts Maximize employee value. Minimize administrative effort. We provide a simplified and streamlined experience for you and your employees to manage consumer health accounts.
- Direct Billing Services
Reduce premium leakage with simplicity and convenience. Benefitfocus’ Direct Billing Services offer a simple, convenient way for your employees on leave, as well as retirees, to make their regular premium payments. We’ll invoice and notify participants according to your business rules, collect payment and remit on your behalf—without the need for manual intervention and providing an experience that is easy and non-intrusive for participants.
- Carrier Billing Services
Streamline your benefits billing process with our full-service carrier billing services. We’ll gather your list bills, generate your self-bills, consolidate them and reconcile them against enrollment data. We can even remit payment for you, too.
- Employee Benefits Communication Services
Engaging employees and reducing your workload From strategy to design and delivery, our end-to-end Employee Benefits Communication Services can help you reach your workforce with personalized, multi-channel communications designed to increase awareness and engagement. Our experienced communication consultants manage the strategy and execution, so you have more time to focus on other initiatives.
- COBRA Administration
Our COBRA administration solution assists with compliance by taking on COBRA administration tasks with proven software and an experienced services team.
- Communication & Engagement
Boost engagement and loyalty Increase retention and drive year-round engagement with real-time data insights, proactive recommendations and easy-to-use tools to personalize your communications.
- Benefits Decision Support
Personalized guidance for optimal decisions Help employees optimize their enrollment and savings decisions with personalized, data-driven benefits decision support that connects health and financial well-being.
- Data Management
Turn data into your competitive advantage Achieve a higher level of data accuracy, quality and security by automating the exchange of enrollment data across disparate systems.
- Service & Support
Personalized service and support included With Benefitplace™, you have a designated, in-house customer success team, with experienced business and application specialists.
- Employee Benefits Contact Center
Extend support and increase efficiency Get employees the help they need to get the most out of their benefits, while freeing up time for your HR staff. Our employee benefits contact center provides access to a team of highly trained Benefitfocus associates available via phone, email and chat to answer employees’ questions and provide consistent, accurate information about their benefits.
- Eligibility & Enrollment
One platform for all aspects of group enrollment Automate web and file-based enrollment and simplify benefit administration across your commercial groups.
- Care Navigation
Guide employees to high-quality care to help achieve better outcomes and lower costs. Benefitfocus offers built-in care navigation to help drive your employees to the top-performing doctors in their plan’s network.
- Health Care Data Analytics
Optimize your benefit strategy with data Health Insights from Benefitfocus unlocks the power of your health care data analytics to help your organization control costs and improve health outcomes.
- Benefits Mobile App
Benefits on the go We can manage almost anything through our mobile devices these days. Benefits should be no exception. With the Benefitfocus mobile app, your employees can easily access and manage their benefits anytime, anywhere.
- Billing & Payments
Reduce billing costs and get paid faster Automate invoicing with an online integrated billing and payment system designed to reduce the costs and time lag associated with manual processes.
- Quoting & Activation
One platform for all aspects of group enrollment Automate web and file-based enrollment and simplify benefit administration across your commercial groups.
- ACA Compliance
Simplify ACA reporting compliance